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Terms Of Service

Orders placed with The Cure Merch cannot be sent or reshipped via outside forwarding shipping firms. Deliveries to these addresses are not included in the chart reporting for recorded music. We strive to spot this behavior, and should we suspect that an unauthorized forwarding address is being used, we have the right to reject your transaction.

APPLICABLE TERMS

The offering and sale of goods on this website (The Cure Merch) are governed by the general terms and conditions listed below.
We have the right to modify these terms and conditions at any time, for any reason.

FORMATION OF CONTRACT

You may place an online order for the products we provide.
We will draft a contract if we accept your order.
If you provide us your email address, we’ll send you information about your order. This confirmation does not represent the approval of your offer to buy anything; instead, it just serves to verify the order data. Once payment has been received, acceptance will happen.
When you place your order, a charge will be applied to your card or PayPal account.
After receiving an order, we will ship the products within 28 days. The consumer will receive an email informing them if an item is unavailable, and an alternative will be suggested if the original item is no longer available. At any cost, we will try to locate the original item. Sometimes, it takes more than 28 days because of problems with particular suppliers.
If our clients order products under these terms and conditions, we fulfill their requests for all goods.
The client is obligated to verify that all order information is accurate at the time of ordering.
The customer certifies that the information on the order is accurate at the time of placing it. The Cure Merch has the right to make any modifications to the customer’s information that was provided at the time of ordering.
If we have trouble completing an order, we will email the customer to let them know about the issue and, if needed, provide a different order. If problems still develop when ordering, we may reprocess the transaction.

CANCELLATION

You can cancel an order for a maximum of 14 days following the delivery of your items. Cancellation can be emailed to Customer Services before the products are sent. Order cancellations must be made after the items have been sent, in their original packaging, undamaged, and ready for resale.
Assume you send the goods back to us undamaged from when they were delivered. In that case, we will reimburse you any amount associated with the canceled purchase within ten working days of receiving your notification of cancellation.
You will be responsible for the initial transportation and return shipping costs unless the items are defective or damaged.

RETURNS

Suppose you’re unsatisfied with your purchase. In that case, you can return it to us for a replacement, exchange, or refund of the same item as long as it’s in outstanding condition, ready for resale, and in its original packing within 14 (fourteen) days of receiving. For return information, don’t hesitate to email our Customer Services department at [email protected]. Returns that are not authorized might not be accepted.
Unless the items are defective, there is no reimbursement for postage or delivery fees. To avoid having The Cure Merch hold you accountable for returns that are not received, please get proof of postage.

FRAUDULENT ORDERS

Fraudulent attempts to get items through erroneous or incomplete information will be considered fraudulent; our system employs additional algorithms developed by our programming staff and some of our payment provider’s best fraud protection checks. Orders that we suspect of being fraudulent may be removed without warning.
We shall be required to provide any information to the local authorities if we suspect that you are using false information or credit card information that does not belong to you.
Any order that looks to be fraudulent or incomplete may be promptly credited or canceled by us without prior notice to you if:
a. You neglect to give us enough information, at our request, promptly so that we can verify the integrity and correctness of any information you have provided or identify yourself;
b. We have reason to believe that you have participated in, or will join in, fraudulent or unlawful behavior on the website.

PRICE AND PAYMENT

The cost of the items will be the same as it was on the day we approved your order.
The cost of delivery will be disclosed to you and added to the item’s price.
You must pay with a credit card, debit card, or PayPal.
We will only make delivery after receiving the cleared money.
Prices include VAT at the relevant rate if applicable.
The recipient of the goods must pay any applicable customs or duty fees. We cannot estimate the expenses associated with customs procedures and import tariffs because they differ significantly between nations. Therefore, before purchasing, find out the current costs by contacting your local customs office.
Note that all orders for the UK and Europe—including imports from the USA—are sent from the UK. Depending on where the products originated (a UK or US warehouse), orders placed outside the UK and Europe are sent from both locations.

DELIVERY

We pledge to do our reasonably best efforts to deliver the things to you in 8–10 days (UK & Europe) or 10–12 days (rest of the globe). Since we employ several courier carriers, these shipping times are only estimates, and specific orders may face delays because of customs and slower postal systems.
We can only arrange for a redelivery or reimbursement. Six weeks have passed since the shipping date in the unusual event that your package is lost in the mail.

UNDELIVERED ORDERS

If your order has yet to reach the delivery address 60 days after shipping, you need to let us know. We cannot exchange or reimburse any of the products in your order beyond this time.

LIABILITY

The maximum amount we will ever owe you for the items is the purchase price.
We disclaim all liability for any lost revenue, profits, or inconvenience.

THINGS THAT HAPPEN OUTSIDE OF THE PURVIEW OF BACKSTREET INTERNATIONAL MERCHANDISE

Assume that any product harm or flaw results from an occurrence beyond our control, including labor strikes and other unrest, problems with system or network access, flood, fire, explosion, or accident. If that is the case, we won’t be responsible for any delays or non-delivery to you.

INFORMATION PROTECTION

All billing information will be retained for three years before being deleted for tax purposes.
Accepting these terms and conditions lets you get promotional mail from The Cure Merch occasionally unless you notify us differently. If you request it, these promotional mailings will cease.
In compliance with our privacy policy, we will never sell or distribute customer information, including email addresses, to outside parties.

ASSIGNMENT

We reserve the right to convey our rights and duties to you without your prior written agreement.

THIRD-PARTY RIGHTS

The Digital Services Act (DSA) and the Digital Markets Act (DMA) prohibit third parties from enforcing any of the conditions of the agreement between you and us.

PARTIAL INVALIDITY

The enforceability of the other terms and conditions will not be impacted if any or all of these terms and conditions are deemed unenforceable.

WAIVER

We shall not be regarded as having waived any of our rights or remedies under these terms and conditions, nor will our inability to execute any such right or remedy be interpreted as a waiver of any subsequent breaches by us.

SPECIAL DISCOUNTS

Offers are valid only during the specified dates and cannot be extended or canceled before or after those times.
Unless otherwise specified, offers cannot be coupled with any other promotional code offer you are claiming.

PAYMENT

Major credit and debit cards, including the following ones, are accepted for payment:
  • Visa
  • American Express
  • MasterCard
  • Maestro
  • Visa Electron
  • Carte Blue
  • PayPal
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